The diagnostic will guide Outlook stuck updating Folders solution you to resolve various error conditions that can cause mailboxes to not be created. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account.

Turn off Windows Defender Security Center

If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. FixTechGuide fix for stuck folders I’ve unchecked download shared folders when setting up a new Outlook profile. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.

Check if two-factor authentication is turned on for your account

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings

• These syncing problems usually happen because of issues like a damaged Outlook profile, poor internet connection, or a corrupted OST file.
• The client has a computer off the domain at home that his work email is tied to and he has never had any of these issues in Cache mode with that device.
• Test other programs or websites to be sure Outlook is the only problem.
• However, with one particular client no matter what changes are made these sync issue still occur.
• This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.
• We’ve had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it.
• If your password isn't the problem, you might have a certificate error.

If you can sync your email when the firewall is turned off, you'll need to allow the Outlook stuck updating folders solution Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

Free Methods to Remove Duplicate Items in Outlook 2016

Here is the strange part I tried to remove the computer from the domain and have Outlook run from a local account for a few days. I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it. I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).