If you’re using Wi-Fi, a poor signal or interference may be the cause. See our guide on 10 easy ways to speed up your Wi-FI, to give your Wi-Fi a boost. It’s annoying to schedule and wait for an appointment, Fix Outlook Not Opening After Windows Update but it’s the best way to get your issue resolved permanently.

Reason #5—You’re having issues with your network cables

Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first.

[Troubleshooting] WiFi signal is often disconnected

To find out if you need to upgrade your plan, find your internet plan’s advertised speed. After that, reserve 100Mbps for each person, add it all up, and see if the total matches up with fix Outlook after Windows update issues the plan you have now. If you need more bandwidth, then a faster plan is in order.

Your modem is having issues

Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects. Take note of areas where you disconnect while moving around, and pay attention to what stands between you and your router in those areas. To ensure the best wireless signal, set the four detachable antennas as below suggested image. Below we take RT-AC88U for example, for other models, please refer to user manual.

Saying the internet is disconnected but connected!

• Programs that regularly update or check in with servers in the background are especially prone to creating intermittent internet disconnections.
• Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance.
• Your router keeps a log of significant events on your network.
• The modem and router are little computers dedicated to carrying out specific tasks.
• It sits at the edge of your provider’s network, so it could be the root cause of your connection woes.
• Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.
• Routers and mesh systems normally pick the best channel group in your area.

If your internet disconnections stop, you’ve likely found your issue. Our devices run software so we can use them, like Windows on computers and iOS on iPhones. Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance. Our devices normally update automatically, but be sure they’re current before you spend any more time troubleshooting. Outages are usually the result of infrastructure issues that your internet provider needs to resolve. This is entirely dependent on where you live, and there’s no reliable way you can prevent it.

Your device needs to update

Jessica loves bringing her passion for the written word and her love of tech into one space at HighSpeedInternet.com. She works with the team’s writers to revise strong, user-focused content so every reader can find the tech that works for them. Jessica has a bachelor’s degree in English from Utah Valley University and seven years of creative and editorial experience. Outside of work, she spends her time gaming, reading, painting, and buying an excessive amount of Legend of Zelda merchandise. The log entries are a bit cryptic sometimes, but there’s usually some obvious terms that give away troublesome events. Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.

FAQ about disconnecting internet

Leave off for about 3 minutes and then plug the modem back only. Let the modem boot up and make sure the internet light is lit up on the modem. After you see a network signal on your devices, try and connect to it to see if the internet has recovered. Computer programs running in the background of your OS can sometimes slow your internet connection or drop it altogether. This can happen if a program hogs all your bandwidth for a short period or conflicts with your firewall. Cloud backup programs, auto-updater clients (think Adobe), and third-party utilities are notorious reset cached Exchange mode troublemakers.

Reasons Why Your Internet Keeps Disconnecting and How You Can Fix It

While we definitely don’t recommend spending much time on the web unprotected, the best way to check if antivirus is causing your problem is to temporarily shut it off. Your antivirus could be conflicting with a program and blocking your internet connection. You may see a message saying, "The best drivers for your device are already installed." That’s not always the case. You may need to visit the network adapter manufacturer’s website and grab the latest drivers from there.